Product details

Will Guidara's book, Unreasonable Hospitality, is one of the most inspiring guides to modern hospitality and business. Guidara is the man who, along with his team, transformed Eleven Madison Park from an ordinary establishment into the number one restaurant in the world. His key idea: "Food, product, or service is just the beginning, but making people feel special is the art."

This book redefines service, transforming it into a fusion of human warmth and creativity. Ask yourself or your team: "What's one small, out-of-the-box thing we can do for our customer today that they don't expect?" - and you will begin to achieve success.

• Author: Will Guidara․
• Number of pages: 232․
• Print: black and white․
• Dimensions: 17.5 x 24.5 cm․
• Cover: hardback.
• Language: Armenian.

THE SHIPPING TERMS

IN YEREVAN THE ORDER IS DELIVERIED WITHIN 24 HOURS.

• The cost is 400 AMD, if the order does not include heavy goods.
• It is free if the order costs 15000 AMD and more.

IN THE AREAS NEAR YEREVAN THE ORDER IS DELIVERIED WITHIN 24 HOURS.

• The cost is 800 AMD , if the order does not include heavy goods (Jrvezh, Argavand, Parakar, Nubarashen, Zovuni, Arinj, Dzoraghbyur, Ayntap, Kharberd, Vahagn district, Huysi avan, Ptghni).
• It is free if the order costs 25000 AMD and more.

IN THE REGIONS OF ARMENIA THE DELIVERY TAKES 1-5 WORKING DAYS

• The cost is 1400 AMD, if the order doesn’t include heavy goods.
• The courier will deliver the order to your address.

BULKY DELIVERY

• The cost of shipping is calculated automatically based on the weight and volume of the order.

If you have any questions call the delivery department 096666655։

RETURN

Every product purchased from Goods.am website (except for the products, which, according to the RA legislation, are not subject to return or replacement) can be returned under the following conditions։

• It is necessary to check the condition of the product device in the presence of the courier. If the delivered product does not correspond to the description of the website, damaged or has another defect, the buyer has the right to return it. In this case, no fee is charged for the delivery service.
• If the delivered goods are in good condition and fully correspond to the description of the site, but the customer for some reason wants to return it to the courier, in this case you need to pay for the delivery service - 2000 drams in Yerevan and 3000 drams in the regions, if the delivered goods are considered oversized, For considered goods, the delivery amount is paid in full.
• If the customer wants to return the goods after the courier leaves, it is necessary to bring the goods to the office within 14 days with the relevant documents. The amount charged for delivery is not refundable.

EXCHANGE

Each product purchased from Goods.am website (except for the products, which, according to the RA legislation, are not subject to return or replacement) can be replaced under the following conditions։

• In case of exchanging goods of good quality, delivery is treated as a separate service for which the corresponding cost is charged.
• The difference in price between the replaced goods is taken into account when organizing the exchange process.

BUY ON CREDIT WITH IDRAM APP

• 
  Personal limit
  10 000 - 10 000 000 AMD
  
• 
  Commission fee:
  0%
  
• 
  Payment term
  1 - 6 months
  
• 
  Annual interest rate
  
  0% - 21.7%
  

GET NOW, PAY LATER

Rocket Line

You can make a credit purchase with the Rocket line tool of the Idram application, equivalent to the pre-given individual limit, which can be approved at a minimum of 10,000 AMD up to 10,000,000 AMD.
After adding your favorite products to the cart, select the payment option Idram, then make the payment using the QR code or your ID number.
The Rocket line allows the clients of ID Bank to have their personal limit in the Idram application without much effort and return it within 6 months after the purchase according to the schedule of your choice.
Rocket Line is automatically available for IDBank clients who have premium plus status on Idram.

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